Distinctions of service operations. Measuring and benchmarking productivity: Data Envelopment Analysis (theory and applications). Service Quality. Capacity management and design in services. Capacity-constrained services and demand management (revenue management and optimization). Workflow analysis,productivity and quality management,response time (queuing) analysis. Customer relationship and loyalty issues (data-mining). Applications of analysis tools to several sectors such as health care, call centers, financial services, hotels and airlines.

Formulation of integer and combinatorial optimization problems Introduction to logistics systems; logistics network design, location models; warehouse design, tactical decisions, operational decisions; transportation management; planning and managing freight transportation; fleet management, vehicle routing problem.

A capstone design course where students apply engineering and science knowledge in an industrial engineering design project proposed by companies from different sectors. Development, design, implementation and management of a project in teams under realistic constraints and conditions. Emphasis on communication, teamwork and presentation skills.

A capstone design project on an industrially relevant problem. Students work on teams in consultation with various faculty and industrial members.

Convexity basics; optimality conditions for unconstrained problems; Gradient methods; quasi-Newton methods, conjugate gradient methods; constrained problems and KKT conditions; feasible direction methods; Lagrangian duality; Lagrangian relaxation in integer programming; selected topics in global optimization.

Brief review of basic processes like Poisson, Markov and renewal processes; Markov renewal processes and theory, regenerative and semi-regenerative processes; random walk, Wiener process and Brownian motion; martingales; stochastic differential equations and integrals; applications in queueing, inventory, reliability and financial systems.

Topics will be announced when offered.

Formulation of integer and combinatorial optimization problems. Optimality conditions and relaxation. Polyhedral theory and integer polyhedra. Computational complexity. The theory of valid inequality, strong formulations. Duality and relaxation of integer programming problems. General and special purpose algorithms including branch and bound, decomposition and cutting-plane algorithms.

Constructive heuristics; improving heuristics; metaheuristics: simulated annealing, genetic algorithms, tabu search, scatter search, path relinking, ant colony

Formulation of integer and combinatorial optimization problems Introduction to logistics systems; logistics network design, location models; warehouse design, tactical decisions, operational decisions; transportation management; planning and managing freight transportation; fleet management, vehicle routing problem.

A series of lectures given by faculty or outside speakers. Participating students must also make presentations during the semester.

It is widely recognized that complex as well as multiple problems surrounding individuals or populations are caused or influenced by cultural and social determinants, which requires interventions from different disciplines for solutions. Hence there is a growing need that interventions provided to public in different sectors of community services including health care, social services and civil society organizations necessitate an interdisciplinary approach. Even only in healthcare the number of different health professionals to prevent or treat a disease has increased dramatically. A new design in service provision is necessary which requires a more collaborative skill set among different professional groups from different educational backgrounds who will be working together as a team to provide an effective and efficient service that puts the individual (or patient) at center. This course is a joint program by School of Medicine, School of Nursing, Psychology and MAVA. It offers a special learning experience for its participants to explore topics surrounding wellbeing and health such as social and cultural determinants of wellbeing and to improve collaboration and team based practice skills via Interprofessional Education (IPE) by incorporating ethnography, design and systems thinking theories with a holistic approach. Participants will be asked to attend the lectures and engage with a task within an interprofessional team supported by the faculty. Each team will be working on a particular topic that requires field observation by utilizing ethnography and needs assessment techniques followed by designing a campaign on the provided solution as a final project. During the course participants will be asked to join the self-reflective sessions on their own experience to improve within-group communication and collaboration.

The basic tools and concepts of politics, political systems, and political science; an overview of the basic terminology and theories of political science so as to enable students to understand the functioning of different political systems; a systematic understanding of political institutions and dynamics as a basis for an adequate analysis of global problems, from economic development to security to the environment.

The basic tools and concepts of politics, political systems, and political science; an overview of the basic terminology and theories of political science so as to enable students to understand the functioning of different political systems; a systematic understanding of political institutions and dynamics as a basis for an adequate analysis of global problems, from economic development to security to the environment.

Introduction to research methodology in behavioral and social sciences, emphasizing the logic of scientific inquiry, critical thinking and the essential roles of observation and experiment; review of research methods in International Relations, including survey research and statistical methods.

Evolution of the modern international system, with particular emphasis on developments since World War II, basic theories and applications of salient issues in international politics such as international conflict and cooperation, alignments, nationalism, and forces of change.

Constitution as the Supreme Law of the Land and as an operating mechanism; organization and functioning of the legislative, executive and judicial branches; interrelation between them; the citizen, civil liberties and the Government.

An historical analysis of great political ideas as put forth by ancient and modern philosophers and political theorists such as Plato, Aristotle, Machiavelli, Rousseau and Marx. Intellectual debates on the foundational questions of politics (forms of government, the relationship of the individual to the state, justice and morality).

An historical analysis of great political ideas as put forth by ancient and modern philosophers and political theorists such as Plato, Aristotle, Machiavelli, Rousseau and Marx. Intellectual debates on the foundational questions of politics (forms of government, the relationship of the individual to the state, justice and morality).

Main approaches to various institutions and actors that make up the field of international political economy. Question of who gets what at a global level from a multi-actored, multi-level and mul-disciplinary perspective. Interactions between states, markets, firms, NGOs, and not-for-profit organizations at the local, national, regional, and supranational levels. Global trade, production, finance, and knowledge structures and relations in the context of international organizations, transnational corporations, global financial structures, regional integrations, North-South relations, discourses and practices of development, and problems of global poverty.

Evolution of European Union institutions, how they are organized and how they operate; the Union’s internal politics and external relations.

Review of the research on issues related to various types of non-state armed groups, such as terrorists, insurgents, revolutionairies and guerillas. Core debates are reviewed with respect to the effect of inter-state rivalry, state capacity and ideational factors such as ethnic and religious identity and ideology on the emergence and continuation of ethnic conflict, insurgency and terrorism, the spread of internal conflict to the international arena, state support for insurgents and terrorists, state bargaining with such organizations and their transformation into political organizations.

Explores the complex ways in which religion and politics have been intertwined in European history, from the persecution or expulsion of infidels and heretics in the Middle Ages to the religiously based civil wars in the 20th century Balkans. Topics include religious affiliations that have been used to mark political differences, and countervailing forces that have allowed for religious coexistence and cultural pluralism.

The establishment and development of Middle Eastern political systems; actors including social and political forces which shape their political processes, and their foreign policies.